What happens when you file a Code Compliance complaint?
Process
Complaint submitted
Once you submit a complaint, a case file is opened.
Please note:
- Anonymous complaints are not accepted as complainants could be called as a witness.
- All information provided is subject to open records requests.
- If you feel your concern is a life safety issue, please immediately call the Mesa County Sheriff's Office.
Investigation
A Code Compliance Officer will be assigned to the case and begin an investigation within ten (10) business days to determine whether or not a violation exists.
Violation confirmed
If a code violation is confirmed, a Notice to Comply may be issued to the property owner and/or occupant, requesting that the violation be corrected.
Violation corrected
If a code violation is corrected the case will be closed and a notice will be given to the complainant and the property owner/ resident.
Violation not corrected
If a code violation remains after attempts to gain voluntary compliance, cases are given a priority rating to determine follow-up enforcement.
Legal action
If the violation continues to remain uncorrected, the case may be taken to the County Attorney's Office to litigate or prosecute.